tag:blogger.com,1999:blog-17500930.post6984295926278861999..comments2024-03-20T22:57:03.923+00:00Comments on Dean Bubley's Disruptive Wireless: Creating user engagement in RCS and other communications servicesDean Bubleyhttp://www.blogger.com/profile/05719150957239368264noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-17500930.post-11658815715134132472011-07-18T09:22:53.167+01:002011-07-18T09:22:53.167+01:00Juan mentions the often quoted - better interconne...Juan mentions the often quoted - better interconnect than creating silos. And that is in general a wise statement. Problem is - users care about convenience. Internet is full of interconnection that happens organically, not pre-planned. Inter-connection is one feature, but what determines anything social is: are my friends there, is it easy to use, and does it add anything that competing social networks don't have. RCS ability to interconnect with Facebook and GTalk is a pure hygiene factor, shared with a multitude of chat apps. The only area where RCS could excel is bridging between calls, sms and to carry over sessions and data - but they are only valuable if the usability of it is polished to the extreme - as the option of just closing your chat app and calling from another app is always present in a smartphone.Martinhttp://flygmil.senoreply@blogger.comtag:blogger.com,1999:blog-17500930.post-27463827598419046222011-06-14T10:07:15.607+01:002011-06-14T10:07:15.607+01:00I concur. Let's face it, Telcos should first o...I concur. Let's face it, Telcos should first of all become high quality bitpipe providers. They should compete on providing best bandwidth, availability and customer service for these bitpipes. No end user wants this RCS stuff. Telcos need to listen to what their customers want, not invent dozens of ways of "beating OTT competitors"Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-17500930.post-31004246484676952702011-06-12T22:21:02.401+01:002011-06-12T22:21:02.401+01:00Dean, I concur with your sentiments. Reading your ...Dean, I concur with your sentiments. Reading your blog I found myself comparing RCS(e) to iCloud. There are many differences (and not everything Apple does turns into gold) but it's well-designed with a clever revenue model. It creates a "walled garden" very succesfully and as some basic social networkig features. I have little doubt it gains traction with iPhone and iPad users.<br />One of the obstacles RCS faced was internal resistance at telco's as RCS appears to cannabalize telephony and SMS. RCS has always been a carbon-copy of succesful messaging/VoIP services. Would Telco's ever get to the point to rethink their business model and start with a communication offering that customers today want (and potentially tie in other services telco's offer)? iCloud could provide Telco's a model how this can be done.Colinhttps://www.blogger.com/profile/02738378252256424525noreply@blogger.comtag:blogger.com,1999:blog-17500930.post-67840032190999745172011-06-07T16:30:19.258+01:002011-06-07T16:30:19.258+01:00Dean,I understand your points and suffer the lack ...Dean,I understand your points and suffer the lack of speed of telcos, but RCS/RCS-e is the opportunity of telcos to provide their own OTT offering. Check how telco messaging could be a common enabler to link to other messaging systems, bettet to work interconecting the people rather than creating silos (as it seems to become the iMessage).<br /><br />http://youtu.be/zF_roI2IOA0juanhttps://www.blogger.com/profile/04805464805822566913noreply@blogger.com