This post originally appeared on June 16 on my LinkedIn feed, which is now my main platform for both short posts and longer-form articles. It can be found here, along with the comment stream. Please follow / connect to me on LinkedIn, to receive regular updates (about 1-3 / week)
Last week I attended the ISPA UK Business Models event, primarily about #FTTP build & adoption.
Two themes dominated:
- Consolidation patterns. The UK has >150 ISPs building #FTTX
networks, with a patchwork mix of small/large, urban/rural &
vertical/wholesale-only. As interest rates rise & consumer spending
is inflation-limited, not all can stay viable.
- How can uptake be
accelerated? While many homes are "passed" by fibre, comparatively few
are actually signing up for FTTP access services. The lack of revenue
for new #AltNets exacerbates the first issue.
Not discussed: data traffic volumes or so-called #fairshare.
All the investment is going into initial builds, not capacity upgrades.
Streaming and >500GB/mo is actually good news, not a cause for
lobbyist handwringing.
The consolidation pathway is complex. There are 3 elements:
-
Distress: companies running out of cash, unable to raise fresh capital,
and selling assets or the whole business to deeper-pocketed
consolidators willing to take a long view of the market.
- Proximity: Mergers or perhaps wholesale/sharing deals between geographic neighbouring ISPs, for scale efficiencies.
- Strategic: larger "mega-mergers" perhaps between wholesalers and integrated telcos, or between B2B and B2C specialists.
There
are plenty of challenges. M&A means blending FTTP providers with
different vendors, maybe different network engineering qualities,
different back-office systems (perhaps proprietary) etc. There may be
significant integration costs and practical headaches. Another issue to
resolve is competing "overbuilt" fibre grids in urban areas, especially
as OpenReach gets to more locations and offers cheap "Equinox2"
wholesale.
The uptake question is also thorny. A few speakers
pointed out that the UK's FTTC / VDSL broadband mostly proved itself
"good enough" during the pandemic, so convincing people they need FTTP
or gigabit speeds is a tough sell, especially given cost-of-living
issues.
Unless they currently have really terrible connectivity,
few people really want to take a day off work to wait for an engineer,
risk a day or two without Internet if the switch doesn't work straight
away, or pay more and sign up for a new longterm contract.
For some, futureproofing can wait until the future, it seems.
I can think of a number of ways that uptake could be incentivised:
- Trumpet fibre's uses, reliability & maybe impact on property values
-
Subsidise an overlap of the old service with the new FTTP, so
customers' old connection wouldn't be switched off before it was fully
live
- Offer funding to connect homes that are "passed" as long as the connection is fully open-access / wholesale-ready
- Measure, monitor and incentivise B2B use of fibre as well as residential (retail, schools, small offices, home-workers etc)
- Better mapping to find and deal with "exceptions"
All would be enhanced by a consistent view (or scenarios) for the UK #fibre "end state". At the moment that is too amorphous.
An aggregation & marketplace tier for #ISPs, #AltNets and #infracos is emerging, among the UK fixed #broadband market's various groups:
- Incumbents with wholesale & retail units, although in theory separated - BT Retail & OpenReach, and VMO2 (Virgin) with its new wholesale JV Nexfibre (with Liberty Global & Infravia)
- AltNets with their own FTTP infrastructure solely for their own ISP retail services, eg Hyperoptic
- AltNets with FTTP for both inhouse ISP retail and wholesale to others
- Wholesale-only FTTP providers such as CityFibre
- Retail-only ISPs, such as Zen & TalkTalk, which buy wholesale fibre (and historically copper / FTTC)
The wholesale market is expanding rapidly, with infracos still building, Openreach accelerating (and trying to discount with its contentious Equinox 2 plan) and existing AltNets looking to supplement slow conversion of homes-passed to homes-connected by offering access to other ISPs.
But the patchwork quilt of wholesale FTTP is very messy. There is growing overbuild, lots of "passed" homes that need extra work to get to individual buildings (or inside them to flats), a mishmash of vendors and construction practices, variable-quality networks and processes - and ongoing consolidation and possible financial woes.
This brings a need for aggregation & simplification. There is both a "buy" and a "sell" side here.
Retail ISPs want access to well-defined and standardised wholesale fibre access, across multiple FTPP owners - both major players like Openreach and AltNets. They want to sell consistent products to end-customers, with promises on provisioning "live next Tuesday at 11am" or ways to deal with faults. They don't want 50 integration projects - but they do want good pricing.
The AltNets, meanwhile, want to be able to sell to those ISPs, even if they've built IT systems and processes that weren't originally designed for wholesale. They also need to conform to Ofcom's new one-touch-switching rules.
Maybe I'll think of a snappier term, but given that the #ConnectedNorth conference took place in Manchester, the term Open Access Solution as a Service, or #OASaaS, seems rather fitting...
There are already a number of OASaaS contenders. Some AltNets formed the Common Wholesale Platform | CWP in 2020. CityFibre is working on its own ecosystem, with Toob as its first partner. There's also The Fibre Café, Vitrifi & BroadbandHub - as well as TOTSCo which is purely focused on the one-touch switching process. Not all seem to focus equally on buy and sell sides.
I wonder if agreed standards or specs (or even regulation) are needed. Perhaps an equivalent to JOTS (Joint Operator Technical Specification) for shared/mobile infrastructure such as neutral host systems? We don't want OASaaS to look back in anger...