Rethinking wireless networks for post-COVID19 Smart Buildings

For the past month or so, I've been thinking about the longer-term technology, policy and business trends that might emerge in the wake of the current pandemic. I'm especially interested in those that could directly or indirectly affect the use and deployment of networks and communications.

I wrote up my initial scenarios for what might lie ahead for the telecoms industry in the recent STL Partners report on COVID-19: Now, Next & After (link), and also discussed them on the STL webinar on the same topic (link). The next update webinar is on May 6th - link. 

I've also participated in other client webinars and podcasts on campus networks (link), private 4G/5G (link) and Wi-Fi6E (link) recently - and I always include a section considering the pandemic's impact. (Any market analysis or opinion formed more than 2 months ago now needs to be reconsidered in the light of the pandemic and coming economic recession).

With that in mind, one area I've started thinking about is that of in-building wireless and smart buildings, especially relating to business locations. (Residential coverage of cellular and better home broadband / Wi-Fi is also top-of-mind, but I'll tackle that separately another time).

Obviously, offices and shopping malls are currently empty in much of the world, but eventually they will return to regular use, to some level at least. Even buildings sadly vacated by companies that cannot survive the economic impact will likely gain new tenants and uses.  


Making buildings pandemic-proof 

We already have building codes and regulations to protect us against fire risks, and even earthquakes. For fires, we have sensors, alarms, fire escapes, drills, signage and so on. In parts of the world there are specific rules governing indoor coverage for public safety radios, and they are being updated as agencies upgrade from P25 / TETRA systems to 4G / 5G critical-communications cellular alternatives.

So what else would it take to make a building "pandemic-proof"? I'm especially interested how we manage social distancing - both during the next phase of recovery and a gradual return to near-normal when a vaccine becomes available, but also during possible future waves of COVID or new entirely outbreaks. 

In the wake of the 2008 financial crisis there was a big focus on banks' transparency, financial stability and regulatory "stress tests". I'd be very surprised if equivalent changes don't take place over the next few years - especially as many coronavirus infections are understood to occur indoors.

I've found various articles about smart buildings and the pandemic already, where the main focus seems to be on general hygiene and infection control. Using thermal cameras (and perhaps facial recognition) can automate detection of people with fevers. LED lights can provide disinfection in some cases, and bathroom sensors can help enforce hand-washing. Remote access to building-management systems allow facilities personnel to work from home. Better management of temperature and humidity may reduce the survival time of viruses and bacteria.

I can imagine a range of strategies being adopted in coming years:

• Temperature-detection and hygiene management, as above.
• Ability for remote building-management wherever possible
• Design guidelines for wider corridors and stairways, better ventilation, virus-unfriendly surfaces, automated doors rather than handles, and so on
• Ways to impose, measure and enforce social-distancing rules in emergencies - for example by dynamically lowering maximum numbers of permitted people in enclosed spaces, or digital signs for making corridors or aisles into one-way systems.
• Use of sensors to measure occupancy, density and flow of people, and control entry/exit better
• Automated disinfection systems or processes (maybe using robots)
• Use of occupants' / visitors' phones or other devices to help them navigate / work more safely
• Ability for authorities to use cameras, admission-control and other data for contact-tracing purposes (subject to emergency laws on privacy etc).

Clearly, not all of these can apply to all buildings - and there is obviously a huge spectrum of venue types with different requirements. A supermarket is different to an office block, a corner-shop, a factory or warehouse full of robots. Older buildings are not likely to be able to widen corridors, while a "cube farm" has more flexibility. 

But what that means is that in a future outbreak, a government could say: "Workplaces certified to standard PNDMC-A can remain open, if they reduce occupancy to X, Y & Z metrics. PNDMC-B locations must comply with emergency rules A, B & C. All others must close."

Clearly, those type of rules will incentivise building owners and developers to upgrade their sites wherever possible. While it is too early to guess exactly how the specific regulations might be formulated, there are nonetheless some initial ideas and steps to think through.


The role of networks

Given my own focus on mobile and wireless systems, a key theme immediately leaps to my mind: many of these techniques and practices will require better and wider indoor connectivity than is common today in many places. 

While some building-management systems will be based on wired connections (not least as they'll need cables for power anyway), I expect wireless networks to be extremely important for much of this.

I see wireless networks being employed both indirectly (for connection of sensors, cameras or other devices, such as smartphones used for distancing apps) and directly by using the network itself as a sensing and measurement tool. Indoor mapping and positioning will be needed in tandem with wireless for various use-cases.

There are particular challenges and opportunities for indoor wireless systems here:

• There will be a need to support both public networks (for indoor use of nationwide MNO networks and services) and localised private wireless, for the building or company's own needs.
• Almost inevitably, both 3GPP cellular (4G/5G) and Wi-Fi (5/6/7) will be essential for different use-cases and device types, plus public-safety wireless such as TETRA. In many some cases additional technologies such as Bluetooth low-energy, ZigBee or proprietary systems will also be required as well. 
• All of this will occur while major transitions to 5G (at different frequencies) and private cellular networks are ongoing in coming years.
• Any real-time mobile app, whether it is giving alerts, or uploading updates on location, will be dependent on good wireless connectivity, either via Wi-Fi or in-building cellular connections
• Proximity-based apps (for instance using Bluetooth) will risk false-positives if they are not integrated with building location and indoor-mapping systems. You can safely stay 2 metres from someone infected, if there is a wall or floor/ceiling between you.
• IoT systems such as disinfectant robots will also need access to indoor maps and granular positioning technology.
• Next-generation networks such as private/campus 5G and also recent Wi-Fi meshes have improved wireless-positioning abilities. This could allow both real-time and reported proximity-monitoring - as well as enabling remote working & even "lights out" full automation in industrial settings
• Both Wi-Fi and cellular networks can work out how many devices/users are not just connected, but detected, even if they do not attempt - or are not permitted - to connect to a given system. That could yield good data on user-density, especially if they are personal devices such as smartphones.
• Wi-Fi enhancements already enable motion-detection - which can be considerably more accurate than traditional infra-red, and also work through walls. One technology innovator here is Cognitive Systems (link) but there are others as well. I've also seen suggestions that future 5G variants may be able to do something similar, if deployed with small cells. (I'm not sure how it would work with other in-building shared networks, though).
• Potential to use localised cell-broadcast messaging, or Wi-Fi hotspot captive-portal pages, to distribute public health information and advice
• There may be a growing need to align the indoor wireless network(s) with nearby outdoors connectivity, or link multiple buildings together well. Campus networks are already growing in importance for multiple reasons (link) and social-distancing and control adds another set of use-cases. (Consider private/public spaces such as courtyards, rooftop bars, parking lots and so on).
• The use of virtualised radio networks (or specific variants such as OpenRAN) could also prove valuable here - for instance to enable operators to scale up/down capacity dedicated to indoor 5G wireless systems, or switch radio VNFs between indoor and outdoor coverage. (This goes far beyond pandemic-proofing and I will write about it another time). 
• Neutral-host indoor wireless systems will be able to onboard new tenant networks such as public safety, or private building management networks, depending on future requirements and spectrum licensing policy.
• There may be edge-computing requirements driven by pandemic-proofting, although that doesn't necessarily imply either on-prem or very granular nearby edge facilities, rather than metro-level.

This is still just a very rough draft of my ideas - and clearly there are various policy / regulatory hypotheses here as well as technology direction. I'm not a specialist on building regulations, so it's quite possible I've made unreasonable assumptions. But this is intended as the start of a discussion, rather than a definitive forecast. I expect this topic and more detailed discussion to surface in coming months and years.

Your comments are very welcome - and if you want to get in touch with me directly, please connect on my LinkedIn, or send me a Twitter DM. If you're hosting any webinars, or holding internal brainstorms on this, I'd be very interested in participating.

5G will catalyse the transformation of the telecom industry itself

This is a post that originally appeared on my LinkedIn page (see here). There are numerous additional insights in the comments.

Much of the current hype about #5G relates to business and verticals. Many claim that 5G will be a central force in "transforming" industries. 

But what people in the telecoms sector don't yet seem to realise is that the very first industry that will be transformed by 5G is.... telecoms itself. 

5G is bringing a new set of challenges and complexities - new spectrum, more need for coverage indoors & in remote areas, and new use-cases and stakeholders. 

If 5G is anywhere near as important as it's claimed, then many businesses and governments will want to own it, customise it and control it directly, not through an MNO.

Meanwhile, localised and shared spectrum, arriving at the same time as 5G (but also usable for 4G) is creating a new landscape of wholesale/neutral host players, private and community operators, cloud/Internet players with mobile assets, industrial/vertical MNOs and hybrid MNO/MVNO providers. 

The old world of mobile involved 3 or 4 national MNOs, plus some TowerCos and a few consumer MVNOs. 

The new, 5G world is much more fragmented and heterogeneous. Even as regulators look at allowing mergers of the legacy MNOs, there's a Cambrian explosion of newer, cooler, more-agile niche players emerging. 

If you're interested in this topic & want to engage more deeply, I'm running a London workshop on Neutral Host Networks on Nov 21st https://disruptivewireless.blogspot.com/p/2nd-neutral-host-networks-london-public.html 

Also, I undertake private advisory work for clients on various angles relating to future telecoms & cellular provider heterogeneity and opportunities - please get in touch to discuss your needs.
 
 #telecom #neutralhost #4G #spectrum #privateLTE #CBRS #private5G

Does the network need a "black box" as well as user data-retention?

What is the network equivalent of an aircraft's black-box? Is there an argument for governments pushing for more regulation on telco-side data-retention?

As far as I know, telcos are not under any obligation to maintain full logs of the state/operation of their network elements, either hardware or software – or make them available for authorities to inspect. As networks become more virtualised and complex, with NFV, orchestration, AI-led automation of network policies, slicing and so on, what happens if something goes seriously wrong? 

The industry is hoping that 5G and other networks will be used in safety-critical verticals, with "ultra-reliable" requirements, but that brings risks and responsibilities too.
That could mean authorities may need to do a diagnostic “post-mortem” if a network fails - or perhaps as a way to spot if the network is doing something it shouldn’t, such as discrimination in wholesale, or net neutrality violations.

Aviation has rigorous rules about flight data recorders (“black boxes”), and has an admirable record of learning lessons from catastrophe, and changing inspection and certification regimes, if needed. Air travel is a one-way ratchet, becoming ever-safer, because of this.

So, if a commercial 5G or FTTX network is being used for ultra-reliable uses (such as managing a power grid’s control, or a telemedicine app, or perhaps connected vehicles), is there a basis for countries having a “Network Accident Investigation Board” and better international cooperation? And would this not also imply a better way to store crucial background data is required? If a plane crashes, investigators can examine the physical wreckage, but this problem is much harder for software-controlled networks with no moving parts.

This is also an issue if a network gets compromised by hacking or a bug - who is responsible, how can it be fixed, and what prevents re-occurrence? And something similar applies for keeping records that may prove/disprove competition problems, eg did a virtualised network resource do something illegal, perhaps on a temporary basis? How could a complaint be investigated, or a prosecution brought?

The problems get multiplied massively if AI is involved, as any issues with underlying machine-learning algorithms are potentially a single point of failure, if that system is used widely (eg for coordinating 100’s or 1000’s of network-slices in an automated fashion).

Do regulators have the legal rights, obligation or ability to forensically analyse what’s gone wrong in such situations? Or the various cybersecurity agencies, or police forces?

One option might be to encrypt network configuration and operational logs, and keep them “in escrow” using blockchain to ensure anti-tamper properties, so that they could only be examined after a warrant or other legal instrument ordered decryption. There are likely numerous other technical approaches to consider as well.

In either case, as public networks become part of critical systems, this topic will only rise in importance. Policymakers should start thinking about it now - and the telecoms industry should face up to its responsibilities here, rather than push back without thinking. Do Boeing or Airbus complain about the need for data recorders?

Thoughts on in-building wireless - and an upcoming client webinar

I've been pondering some of the side-effects and necessary enablers of the accelerating wireless evolution path we're seeing. As well as spectrum issues I've covered a lot recently, deploying indoor infrastructure is going to be another one of them. 

It is not a new assertion that indoor networks are important for enterprise. The frustrations of poor indoor cellular coverage are universal, while businesses of all types need to provide employees and guests with high-quality Wi-Fi.

(I'll cover trends in home Wi-Fi in a later post, while I've already written about industrial facilities in a number of previous ones, such as here, as the issues are as much about spectrum as about infrastructure and planning.)

Various solutions abound for providing good signal indoors – distributed antenna systems (DAS), small cells, or even just deployment of lower-frequency bands in outdoor networks, with better penetration through walls. Yet costs remain considerable, especially as usage increases near-exponentially. Upgrading or retro-fitting existing installations often requires hard economic decisions, given that most such investments are not directly “monetised”. Suitable expertise, foresight, planning tools and ongoing monitoring/reporting are important.

The future, however, will accelerate the role of in-building/on-site wireless connectivity – in both predictable and unpredictable fashion. If we consider what a building might look like in the year 2030, say – and how it may be used and occupied – we can start to see the challenges and opportunities.

As well as today’s well-known and well-described uses of wireless (smartphones and laptops on Wi-Fi and cellular networks), we can expect to see a huge number of new uses emerge. This means that today’s implementations will require future-proofing, to support the unknowns of tomorrow. For example, consider the implications of: 

• IoT deployments for smart buildings, such as a proliferation of sensors for heating, security, or the operation of elevators. These may require better coverage in unusual places – in ceiling voids, lift-shafts, basements and so on. Bandwidth and latency requirements will vary hugely, from life-critical but low-data fire/carbon monoxide sensors, to networked video cameras, or once-an-hour reporting from water tanks.
• Moving devices such as robots or automated trolleys, delivering products around the building. While some will be fully-autonomous, others will need constant wireless connectivity and control.
• 5G networks will be deployed from around 2020, with further evolutions in following years. These may be extremely demanding on in-building coverage solutions, especially as some networks are likely to use frequencies above 6GHz – perhaps even as high as 80GHz. Extensive use of MIMO and beam-forming may also add complexity to indoor implementations. (A new variant of WiFi known as WiGig also uses 60GHz frequencies)
• Likely huge growth in narrowband wireless, connecting low-powered (but maybe very dense) networks of sensors or other endpoints. These may use 3GPP technologies such as NB-IoT, or other options such as LoRa and SigFox.

All of these trends imply very different traffic patterns. It is not realistic just to extrapolate from current usage – robots may go to places in buildings where humans do not, for example. Mobility requirements may evolve – and so will regulations.

It is not just new classes of device and application which will need to be supported by well-designed coverage infrastructure, but also new classes of service provider that need to access them.

• The advent of new unlicensed or shared-spectrum models of frequency allocation (eg CBRS in the US, or MuLTEfire) may mean the arrival of new operator types – dedicated IoT solutions providers that “bring their own wireless”; enterprises acting as their own local on-site MNOs; various models of “neutral host” and so on.
• Private enterprise cellular networks are starting to become more widespread. Some governments are allocating spectrum for industries like utilities or smart-cities, while equipment vendors are offering optimised enterprise-grade cellular infrastructure.
• Potential future regulations for emergency-services wireless connections. Police and fire authorities are increasingly using broadband mobile, both for humans and remote-sensing devices.
• Distributed-mesh service providers, that operate as decentralised networks with micropayments, or as community initiatives. Some may use blockchain-type arrangements for shared-ownership or membership fees.

One of the unknowns is about the convergence (or divergence) of different network types. On one hand, cellular networks are embracing Wi-Fi for offload, or for multi-network aggregation, especially as they worry that returning flat-rate data plans may stress their networks. On the other, some networks are looking at running 4G/5G in unlicensed spectrum instead of (or in addition to) Wi-Fi. Yet more service providers are adopting a “Wi-Fi first” approach, reverting to MVNO models for cellular where needed. Future permutations will likely be more complex still. All will (ideally) need to be well-suppported by indoor wireless infrastructure.

For property developers and owners, the quality of indoor networks is increasingly key in determining valuations and rental occupancy. Already seen in hotels, and office new builds, it will be important for today’s new constructions and refurbishments to support adequate flexibility and headroom for the next decade or more.

This takes on further emphasis if you consider the trend towards “buildings-as-a-service”, exemplified by organisations such as WeWork. These new classes of facility often incorporate wireless connectivity both as a billable service element, but also to enable their owners to manage the properties effectively, in terms of energy-efficiency and security. Other forms of monetisation and data-analytics around wireless location-sensing/tracking are also becoming more important.

Lastly, in-building challenges will be driven by the specific location and industry, which themselves may change in nature over the next decade. New building materials, construction practices and regulations will impact wireless in unpredictable ways – more metallic insulation perhaps, but also perhaps robot or pre-fabricated construction allowing wireless systems to be installed more easily. Individual industry verticals will have their own shifts – what will retail stores look like, and how will customers behave, in the era of home deliveries by drone, but more on-premise “experiences”, perhaps with AR/VR systems? What workplaces of the future look like, in an era of self-driving vehicles? Industrial facilities will become increasingly automated, with the largest uses of wireless connections being machines rather than humans. Hotels and airports will see shifts in data connectivity needs from employees and visitors, as application usage shifts.

Small cells look certain to play a more important role in future, and Wi-Fi is going to remain the most important indoor technology for many users and businesses (ignore the fantasists who think it's at risk from 4G / 5G - see my earlier post here).

There are no easy answers here – even if you construct good scenarios for the future, undoubtedly we will be surprised by events. But some form of upfront discipline in designing and building indoor wireless solutions is ever more critical, given the unknowns. The more future-proofing is possible, the lower the potential risk of being caught out.

  

On October 5^th, at 3pm BST / 4pm CET / 10am EDT, I will be presenting on some of these topics on a webinar for client iBwave. A link to the event is here