One of my major criticisms of most mobile operators is that they fail to understand - and focus on - their corporate customers. Most seem to be run by consumer-centric boards made up of directors' with backgrounds from Coca Cola or Procter & Gamble. Unsurprisingly, this results in a focus on entertainment, "content", and flashy consumer advertising and branding strategies. Usually, corporate-related issues like systems integration, migration, and interoperability with IT / LAN / WAN sides of businesses get overlooked.
So against this background, Vodafone's appointment of the ex-CIO of HSBC, one of the world's largest banks, has to be seen as a good sign.
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