Another quick post.
I generally find it too hard to get worked-up about net neutrality, as in competitive markets everything tends to sort itself out. In the UK I have a choice of mobile broadband providers - some open to all content/apps, some more restrictive, with an array of price plans, coverage and customer service. I choose which I like.
The US tends to be more complex, because of the relative lack of true nationwide competition, and the barriers to consumers having (or trialling) multiple service providers, because of a lack of contract-free prepaid offers. It's much more difficult to exercise choice if you're locked into a 2-year monthly contract with onerous penalty exit clauses.
One solution may be for the FCC to impose a trial region (state?) for true open-access, let it run for 24 months and scrutinise the impact on user behaviour, network management, congestion and so forth. However, this would need to be imposed *after* network build-out, to give a true apples-for-apples comparison with differentiated-service territories. Even then, it would be necessary to monitor ongoing opex and operations to ensure a "fair fight".
The observation I'd make is that there appears to be clear consumer appetite for broadband pipes, even if they sometimes get congested. Another option could be that some form of naked and unmanaged pipe should be made available on a mandatory basis - perhaps as a % of total capacity in the air & backhaul, so customers could opt for best-efforts if they wanted, versus a fully-managed virtual partition of the rest of the network.