UK FTTP: Consolidation and driving uptake

This post originally appeared on June 16 on my LinkedIn feed, which is now my main platform for both short posts and longer-form articles. It can be found here, along with the comment stream. Please follow / connect to me on LinkedIn, to receive regular updates (about 1-3 / week)

Last week I attended the ISPA UK Business Models event, primarily about #FTTP build & adoption.

Two themes dominated:

- Consolidation patterns. The UK has >150 ISPs building #FTTX networks, with a patchwork mix of small/large, urban/rural & vertical/wholesale-only. As interest rates rise & consumer spending is inflation-limited, not all can stay viable.
- How can uptake be accelerated? While many homes are "passed" by fibre, comparatively few are actually signing up for FTTP access services. The lack of revenue for new #AltNets exacerbates the first issue.

Not discussed: data traffic volumes or so-called #fairshare. All the investment is going into initial builds, not capacity upgrades. Streaming and >500GB/mo is actually good news, not a cause for lobbyist handwringing.

The consolidation pathway is complex. There are 3 elements:

- Distress: companies running out of cash, unable to raise fresh capital, and selling assets or the whole business to deeper-pocketed consolidators willing to take a long view of the market.
- Proximity: Mergers or perhaps wholesale/sharing deals between geographic neighbouring ISPs, for scale efficiencies.
- Strategic: larger "mega-mergers" perhaps between wholesalers and integrated telcos, or between B2B and B2C specialists.

There are plenty of challenges. M&A means blending FTTP providers with different vendors, maybe different network engineering qualities, different back-office systems (perhaps proprietary) etc. There may be significant integration costs and practical headaches. Another issue to resolve is competing "overbuilt" fibre grids in urban areas, especially as OpenReach gets to more locations and offers cheap "Equinox2" wholesale.

The uptake question is also thorny. A few speakers pointed out that the UK's FTTC / VDSL broadband mostly proved itself "good enough" during the pandemic, so convincing people they need FTTP or gigabit speeds is a tough sell, especially given cost-of-living issues.

Unless they currently have really terrible connectivity, few people really want to take a day off work to wait for an engineer, risk a day or two without Internet if the switch doesn't work straight away, or pay more and sign up for a new longterm contract.

For some, futureproofing can wait until the future, it seems.

I can think of a number of ways that uptake could be incentivised:

- Trumpet fibre's uses, reliability & maybe impact on property values
- Subsidise an overlap of the old service with the new FTTP, so customers' old connection wouldn't be switched off before it was fully live
- Offer funding to connect homes that are "passed" as long as the connection is fully open-access / wholesale-ready
- Measure, monitor and incentivise B2B use of fibre as well as residential (retail, schools, small offices, home-workers etc)
- Better mapping to find and deal with "exceptions"

All would be enhanced by a consistent view (or scenarios) for the UK #fibre "end state". At the moment that is too amorphous.